- Scope
This Delivery Policy explains how access to services available through www.wildpairconnect.com is provided to users following successful completion of an eligible order.
Wild Pair Connect operates an online animal-themed matching game website. Access to website content is provided electronically through the website and does not involve the shipment of physical items.
- Method of Delivery
Services available through Wild Pair Connect are delivered online through the user’s account or through direct access to the relevant website features.
No physical delivery, postal shipment, courier service, or collection arrangement is required.
Users are responsible for ensuring that they provide accurate account and contact information necessary for access to the purchased service.
- Delivery Time
Provided the order is successfully processed and account verification requirements are met, access is typically granted shortly after payment confirmation.
In most circumstances, access is provided within a few minutes.
In exceptional cases involving account review, operational verification, system maintenance, or other administrative requirements, delivery may take up to 24 hours from the time the order is accepted.
If access has not been provided within 24 hours, users may contact:
animal@wildpairconnect.com
for assistance.
- Access Requirements
Users are responsible for ensuring that they:
Maintain an active internet connection;
Use a compatible web browser;
Provide accurate account information;
Meet the eligibility requirements contained in the website Terms and Conditions.
Failure to satisfy these requirements may affect the user’s ability to access website services.
- Delivery Confirmation
Delivery shall be deemed completed when access to the purchased service becomes available through the user’s account or through the applicable section of the website.
Users are encouraged to verify access promptly after receiving confirmation that their order has been processed.
- Delays
Although Wild Pair Connect seeks to provide access within the delivery periods described above, delays may occur where reasonably necessary due to:
Website maintenance activities;
System updates;
Compliance reviews;
Verification procedures;
Circumstances beyond reasonable operational control.
Where a material delay occurs, reasonable efforts will be made to provide updated information regarding the status of the order.
- Incorrect Information
Wild Pair Connect shall not be responsible for delays or access issues resulting from inaccurate, incomplete, or outdated information supplied by the user.
Users should ensure that all account details and contact information remain accurate and current.
- Failure to Access Services
If a user experiences difficulties accessing a purchased service, the user should contact:
animal@wildpairconnect.com
and provide sufficient information to allow the matter to be investigated.
Wild Pair Connect may request additional information where reasonably necessary to verify the relevant account or order.
Contact Information
Email: animal@wildpairconnect.com
Phone: +36 307381880
Address: Péterfia u. 2-1. em. 7, 4026 Debrecen, Hungary